Terms and Conditions

Last Updated: 25/9/2025

Welcome to eNRGy Counselling Ltd. By booking a service or using this website, you agree to the following terms and conditions.

1. Services Offered

We provide counselling, holistic therapy, and wellbeing support services. These are available both online and in person.

2. Booking and Payment

• Sessions must be booked in advance.

• Payment is due before or at the time of the session unless otherwise agreed.

• Accepted payment methods: [e.g. Bank Transfer, Stripe, PayPal].

• Missed appointments without 24 hours' notice may be charged in full.

3. Cancellation Policy

• Please provide at least 24 hours’ notice to cancel or reschedule.

• Cancellations with less notice may incur a full session fee.

• Emergencies will be considered with discretion.

4. Confidentiality

All sessions are confidential. However, we may break confidentiality if:

• You give consent for information to be shared.

• We are legally required to disclose information.

• There is risk of serious harm to you or others.

5. Disclaimer

• Holistic therapies are complementary and not a substitute for medical treatment.

• Counselling and therapy outcomes vary depending on personal circumstances.

• No guarantees are made regarding the outcome of sessions.

6. Website Use

• This website is for informational purposes only.

• You agree not to misuse the site (e.g., introducing viruses, attempting unauthorised access).

7. Intellectual Property

All content on this website is the property of eNRGy Counselling Ltd unless otherwise stated. You may not reproduce or distribute content without permission.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.

Contact Us

If you have any questions about these policies, please contact:

eNRGy Counselling Ltd
Email: info@enrgycounsellingltd.co.uk
Phone: [Your Phone Number]
Website: www.enrgycounsellingltd.co.uk

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Cookie Policy

Effective Date: 25/9/2025

This website uses cookies to enhance your experience, analyse traffic, and support basic site functions.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences or improve user experience.

Types of Cookies We Use:

• Necessary Cookies – Enable core functionality like security and accessibility.

• Analytical Cookies – Help us understand how users interact with our website (e.g., Google Analytics).

• Functionality Cookies – Remember preferences such as language or device.

Managing Cookies:

You can change your cookie preferences via your browser settings. Most browsers allow you to block or delete cookies if desired.

More info: https://www.aboutcookies.org

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